Northwest Carpet Cleaning Aberdeen WA 98520

Service hours

Were open

Monday through Friday

8:00 am To 5:00 pm

You can contact us by

phone at (360) 589-4130

E-mail: Kris@nw-cleaning.com

Northwest Cleaning Specilist

2719 Pacific Avenue

Hoquiam, Washington 98550

If we recently cleaned your carpets

and you want to share your experience with others to see please sign in below

We appreciate you guys sooo much! Never had any one to clean the way you do! As o.c.d. as i am; you always manage to make me happy.... So, Thank you!

- Linda Williams (Cosmopolis)

"Rob Bighead of Northwest Cleaning Specialists does incredible work! I received the best carpet and upholstery cleaning EVER and for a reasonable price. Thanks, Rob, you are my "go to guy" for all my carpet cleaning needs. You are truly a specialist in your field."

- Joan Donovick (Hoquiam)

“I am very, very, very pleased! The carpets look beautiful. Rob worked his tail off and the results are fabulous!.”

- Verna Johnson (Hoquiam)

“I am exceptionally satisfied with the service and price. Their service is out of this world! Rob went over the top

for us helping us move furniture and fitting us into his schedule when we needed it. Thank you so much!.”

- Debbie Teel (Ocean Shores)

“I was very satisfied with the service, the attention to detail, it was the best cleaning we've had and I would recommend Northwest Cleaning Specialist to anyone for cleaning or carpet repairs and I hope your business is a success so I can have you back as needed.”

- Ed Delacruz (Central Park)

“When I saw my carpet after it had been cleaned I was completely amazed at how great it looked. It looked brand new. I hadn't seen it look that great since the day it was installed. I was also amazed at how thorough the carpet cleaning process was. The carpet smelled great after the cleaning and continued to smell great for three weeks after. I highly recommend Northwest Cleaning Specialist. Thanks again for your work on my carpets.”

- Della Shields (Elma)

We just wanted to let you know how impressed we were with your carpet-cleaning company. We've never experienced such a thorough job. And, when the pet smells wouldn't budge from the carpets in our rental, you were so kind to offer to come back and keep working at them. Your service is superb, and we appreciate that you went above and beyond to ensure our happiness with your service.

-Brenley Burton (Central Park)

We really can't say enough good things about Rob. He was on time and did a very thorough job. We had a ton of little stains all over the carpeting and he made it look like new again. It was practically dry when we got back from a drive and dinner in Montesano. But more than that, we got a good feeling about Rob the minute he walked into the house. He has a warm personality and takes his time. You don't get the feeling that he's in a rush or that you're just one of several customers in his day. In his calm, quiet way, he makes you feel special. He truly cares about people and what he does. We will definitely call Northwest whenever we need our carpets cleaned and we have been recommending Rob to everyone we know.

-David and Delin Colon (Ocean Shores)

NORTHWEST CLEANING SPECIALIST,

THE NO WORRIES, NO HURRIES CARPET CLEANER

There is a Direct Connection between Time Spent Cleaning

and Quality of Work.

Call us for a free carpet audit today! We won't start a job unless we can meet your needs and ONLY if you're happy with the price.

"I have already told some friends. My rugs look so great! I was so pleased when Rob was able to get a stain outof my

carpet in the family room. Two other carpet cleaners were unable to remove it and I had never had a cleaning specialist vacuum the rugs first"

- Nancy LaCasse (Montesano)

SOIL REMOVAL

Story #1 - Didn't get what I expected.

"I was charged over $300 for four areas with pet spots, I agreed because I thought this was going to get rid of the stains too. Then told at the end of the cleaning that the stains are not going to come out."

This could have been avoided if there was a money back guarantee and a written agreement.

Story #2 - Wow, He's fast!

"I payed the guy $200. It seemed like he was done in less than a hour & the carpets didn't even look clean."

Again if this client had a cleaner that guaranteed their work & if there was a little knowledge about the basics of carpet cleaning, this could of been avoided too.

Story #3 - Smelly Carpet.

"The carpet looked better when they were done, but smelled bad afterward."

Just because it looks clean, doesn't mean it is. What consumers don't know about carpet cleaning is in many cases, you can't see ALL the dirt in your carpet. Part of our professional inspection process reveals soil that is invisible to the untrained eye.

Story #4 - Soaked.

"I was pretty upset because the carpets took three days to dry."

I can sum this up in three words. NO MOISTURE CONTROL.

(360) 589 - 4130

There are many more scenarios like this that could happen.

The good news is all of these could have been avoided. Here are three basic guidelines to follow.

If they do not guarantee their work, do not let them clean your carpet. The last thing you want is to pay a good amount of money for a shoddy work. Why hire anybody if they are not willing to back up their work.

Insist on an estimate. If they are not willing to take the time to do this for you, it sounds like they're more interested in filling their schedule book than meeting your needs. A trained eye will see the unseen. sometimes when price is set over the phone, there may be things that the carpet cleaner wasn't aware of, then ask for more money. One client told me she was charged a total of $500 to apply deodorizer. Then it didn't even work. Getting an estimate ensures that you will know exactly how much it will cost with no $500 surprises.

Know how long is the cleaning process going to take? Your washing machine for your clothes has different wash settings right? Well, which cycle cleans better, the deep cycle that takes a long time or the quick cycle? It's the same with carpet cleaning.

Heavily soiled carpets should take about an hour to clean 200 to 300 square feet. Some companies clean 500 to 600 square feet per hour as a standard for every carpet.

Call us for a free carpet audit today! We won't start a job unless we can meet your needs and ONLY if you're happy with the price.